A verified account grants you access to all of your account's full features including cashing out and withdrawing crypto. A valid ID is required for us to verify and secure your account.
Here's the list of IDs we consider to be valid and accept:
- Philippine National ID
- Passport
- Postal ID
- National Bureau of Investigation (NBI) Clearance
- Philippine National Police (PNP) Clearance
- Note: We only accept PNP Clearance in Paper Certificate form when booked and issued through the National Police Clearance System. PNP IDs made of plastic or PVC are not acceptable
- Social Security System (SSS) ID
- Unified Multipurpose ID (UMID)
- Driver's License
- Professional Regulation Commission (PRC) ID
- Integrated Bar of the Philippines ID (for Lawyers)
- Alien Certificate of Registration (ACR) or Immigrant Certificate of Registration (ICR)
- Note: Foreigners can only submit their passport or ACR/ICR as supporting documents
When submitting a valid ID, kindly make sure that all the details in your ID are clear and readable. Make sure that your ID is not yet expired, and free of tamper and alterations.
For further inquiries, feel free to browse through our other FAQs. If you have any questions or need further assistance, you may file a support ticket here or you can send us an email at [email protected].
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