How do I verify my account?

To verify your account, please follow these steps:

1. Go to web.pdax.ph and log in to your account

2. In your Portfolio page, click "Get Verified"

3. Click "Start Verification"

4. Complete the “Basic Information” form

• Make sure that all details you provide are correct, accurate, and consistent with the details on the ID that you submit

5. Click "Next page" 

6. Select ID to scan

• Passport
• PhilSys ID
• Driver’s License
• Social Security System (SSS) ID
• Unified Multipurpose ID (UMID)
• Postal ID
• Professional Regulation Commission (PRC) ID
• Alien Certificate Registration (ACR) or Immigrant Certificate of Registration (ICR)
• NBI Clearance
• PNP Clearance
• Integrated Bar of the Philippines (IBP) ID
  **Note:** For foreigners, you may submit either an ACR or a Passport ID.

7. Upload Photo

• Place your ID within the frame
• Ensure you are in a well-lit area
• Make sure the details on your ID are clear and readable

8. Continue to Face Scan

9. Follow the video tutorial on how to do a proper face scan 

• Find a well-lit spot, so we can scan your face.
• Remove all obstruction to your face such as glasses or masks.
• Make two circles with your head

10. Click Complete Scan 

11. Wait for the verification status. You will be notified via email on the status of your verification request

If you have any questions or need further assistance, you may file a support ticket here or you can send us an email at [email protected].