What are the requirements to verify my account?

Modified on Fri, 7 Mar at 8:56 PM

You must comply with the following requirements to verify your account:

  1. Complete the Personal Information form on the platform.
  2. Submit one (1) valid ID that is not expired at the time of submission. (List of Accepted IDs)
  3. Complete the biometric check. 


In certain instances, our KYC Support Team may need to request additional documents from you or ask you additional questions if it is necessary to verify the information you’ve provided.

If you have any questions or need further assistance, you may file a support ticket here or you can send us an email at [email protected].

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