To access all features of your PDAX account (including cashing out and crypto withdrawals), you must verify your identity using one valid, unexpired ID.
Here’s the list of accepted IDs:
Philippine National ID
Passport
Postal ID
NBI Clearance
PNP Clearance (Paper Certificate only — plastic or PVC cards are not accepted)
SSS ID
UMID (Unified Multipurpose ID)
Driver’s License
PRC ID (Professional Regulation Commission)
IBP ID (Integrated Bar of the Philippines, for lawyers)
ACR/ICR (Alien Certificate of Registration / Immigrant Certificate of Registration)
NOTE: For foreigners: Only passports or ACR/ICR are accepted as valid IDs.
ID Submission Reminders:
Ensure your ID is clear, readable, and not expired.
Avoid submitting IDs that are tampered with or altered.
If you have any questions or need further assistance, you may file a support ticket here or you can send us an email at support@pdax.ph.
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