Welcome to PDAX – the all-in-one wealth app for the Modern Filipino! In this short guide, we’ll show you how to verify your account for a seamless trading experience on the PDAX mobile app. Unlock more features when you verify your account.  

Your Level 1 Basic account grants you features such as topping up your wallet and trading crypto. When you verify your account, it unlocks the cash out feature, which helps you withdraw your crypto anytime, anywhere.

How do I verify my account?

1. Log in to your PDAX account. For new users, create an account by registering your email address, birthday, and password.

2. Give your account an additional layer of security by completing your account’s basic information. Tap “Upgrade Now” on the left portion of the home screen.

3. Provide the needed information.

4. Continue with Level 2 verification to unlock more features (cash out and crypto withdrawal) and higher transaction limits.

5. Provide the following information:

• Personal information

• Valid government ID

Check the list below for the list of accepted IDs: 

• PhilSys ID

• Passport

• Postal ID 

• NBI Clearance

• PNP Clearance

• Social Security System (SSS) ID

• Unified Multipurpose ID (UMID)

• Driver’s License

• Professional Regulation Commission (PRC) ID 

• Integrated Bar of the Philippines (IBP) ID

• Alien Certificate Registration (ACR) or Immigrant Certificate of Registration (ICR)

Note: For foreigners, both ACR and Passport are required. Our team will contact you separately.

6. Review your details and click “Proceed”.

 7. Congratulations! With a Level 2 verified PDAX account, you can now enjoy more features (cash out and crypto withdrawal) and higher transaction limits.

Why do I need to verify my account?

Verifying your account entitles you to benefits and exclusive offers on the PDAX mobile app and web exchange. This also helps us know you and your financial goals so we can streamline the customer experience and align our services with your financial needs.

What are the benefits of verifying my account at each user level?

We’ve prepared a detailed list of the features you can enjoy at each level. Please refer to the table below.

For more information on PDAX Prime please visit this link. 

What are the requirements at each user level?

To verify or upgrade your account, here’s what you will be needing:

Why am I being asked for my financial information?

Your financial information allows us to assess and evaluate your financial status and risk appetite. This gives us an idea of how we can tailor-fit our offers based on your needs!

Can I have a verified PDAX account abroad?

Short answer: Yes. 

As long as you have your documents and a reliable internet connection, you can verify your account outside of the Philippines. Do note that our services might not yet be available in some countries due to local government regulations on the use of cryptocurrencies. 

I need assistance in verifying my account.

If you have any questions or need further assistance, you may file a support ticket here or you can send us an email at [email protected].