Why am I getting “Unsupported Jurisdiction” when I verify my account or try to cash in?

Modified on Fri, 7 Mar at 8:54 PM

As part of the obligations of PDAX to prevent fraud and money laundering risks, we have filtered jurisdictions that are categorized as high risk by several enforcement agencies such as the Financial Action Task Force (FATF) and the Office of Foreign Asset Control (OFAC).

We’ve also filtered jurisdictions where cryptocurrencies are not allowed or countries with local government restrictions against using and trading cryptocurrencies:

**legend: (Y) - Yes; blank - unsupported

Country

ISO Region Code

3166-alpha-2

ISO Region Code

3166-alpha-3

FATFOFAC
Balkans   Y
BarbadosBBBRBY 
BelarusBYBLR Y
Bosnia and Herzegovina (Western Balkans)BABIH Y
BotswanaBWBWA  
Burkina FasoBFBFAY 
BurundiBIBDI Y
CambodiaKHKHMY 
Cayman IslandsKYCYMY 
Central African RepublicCFCAF Y
Côte d’IvoireCICIV  
Crimea (part of Ukraine)   Y
CubaCUCUB Y
Darfur   Y
Democratic Republic of CongoCDCOD Y
EgyptEGEGY  
EritreaERERI  
EthiopiaETETH  
GhanaGHGHA  
GuineaGNGIN  
Guinea-BissauGWGNB  
HaitiHTHTIY 
IcelandISISL  
IranIRIRN Y
IraqIQIRQ Y
JamaicaJMJAMY 
JordanJOJORY 
Kosovo (Western Balkans)   Y
KuwaitKWKWT  
LebanonLBLBN Y
LibyaLYLBY Y
Macedonia (Western Balkans)MKMKD Y
Magnitsky   Y
MaliMLMLIYY
MaltaMTMLTY 
MauritiusMRMRT  
Montenegro (Western Balkans)MEMNE Y
MoroccoMAMARY 
MyanmarMMMMRY 
NicaraguaNINICYY
North KoreaKPPRK Y
PakistanPKPAKY 
PanamaPAPANY 
PhilippinesPHPHLY 
Russian FederationRURUS Y
SenegalSNSENY 
Serbia (Western Balkans)RSSRB Y
SomaliaSOSOM Y
South SudanSSSSDY 
Sri LankaLKLKA  
SudanSDSDN Y
SyriaSYSYRYY
Trinidad and TobagoTTTTO  
TunisiaTNTUN  
TurkeyTRTURY 
UgandaUGUGAY 
UkraineUAUKR Y
VanuatuVUVUT  
VenezuelaVEVEN Y
YemenYEYEMYY
ZimbabweZWZWEYY


If you have any questions or need further assistance, you may file a support ticket here or you can send us an email at support@pdax.ph.

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