Deactivating your two-factor authentication

Modified on Tue, 11 Mar at 4:45 PM

1. Fill out and submit a support ticket here. Choose the following:

Type of Issue - Account Management
I need help with - Two Factor Authentication (2FA)

Note: For mobile users, you may access the site through your phone's web browser.

2. Attach a clear selfie photo holding a sheet of paper with the following details written down:

"2FA Deactivation Request"
Date of Request
Include three (3) specimen signatures

If you have any questions or need further assistance, you may file a support ticket here or you can send us an email at [email protected].