Deactivating your two-factor authentication

Modified on Tue, 11 Mar at 3:42 PM

1. Fill out and submit a support ticket here. Choose the following:

  • Type of Issue - Account Management
  • I need help with - Two Factor Authentication (2FA)

 

Note: For mobile users, you may access the site through your phone's web browser.


2. Attach a clear selfie photo holding a sheet of paper with the following details written down:

  • "2FA Deactivation Request"
  • Date of Request
  • Include three (3) specimen signatures

 

If you have any questions or need further assistance, you may file a support ticket here or you can send us an email at [email protected].

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