In case you lost the mobile device with the OTP generator app that you used for your PDAX 2FA, kindly send us a support request through our Contact Us form. Choose the following categories:
a. Type of Issue - Account Management
b. I need help with - Two Factor Authentication (2FA)
b. I need help with - Two Factor Authentication (2FA)
A Zoom callback verification is required to process your request. Our team will coordinate with you to select a preferred schedule that fits your availability.
If you have any questions or need further assistance, you may file a support ticket by logging in or creating a Freshdesk account here or you can send us an email at support@pdax.ph.
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