In case you don’t have a proof of address under your name, you may still upgrade your verified account to Premium by submitting a Certificate of Residence, which must be signed both by you and the individual making the certification on your behalf. In addition, a copy of the ID of the bill owner must be submitted for validation.
Please note that the person making the certification must either be your:
a. Employer
b. Landlord
c. Parent/legal guardian
d. Spouse
b. Landlord
c. Parent/legal guardian
d. Spouse
You can download a copy of our Certificate of Residence form and fill it out. Once all documents and requirements for Premium Upgrade are complete, kindly submit these at our Contact Us form under the following categories:
a. Type of issue - Account Management
b. I need help with - Premium Upgrade Application
If you have any questions or need further assistance, you may file a support ticket by logging in or creating a Freshdesk account here or you can send us an email at [email protected].
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