How do I upgrade my verified account to Premium?

Modified on Tue, 25 Feb at 4:00 PM

Once you have successfully verified your account, you can upgrade to Premium in order to enjoy higher transaction limits.

  1. To upgrade your account, log in to web.pdax.ph
  2. Click My Account in the upper right corner
  3. Choose Transaction Limits
  4. Select Upgrade to Premium
  5. Upload all the required documents, then submit by clicking Unlock Level 3: Premium


Kindly refer to the following for the acceptable documents:




Important Note: We are NOT accepting IDs as valid Proof of Address.


In case you don't have a proof of residence under your name, please check out our FAQ article What if I don't have a proof of residence under my name?


If you have any questions or need further assistance, you may file a support ticket by logging in or creating a Freshdesk account hereor you can send us an email at [email protected].



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