If you have any questions or need further assistance, you may file a support ticket here or you can send us an email at support@pdax.ph.
After you’ve signed up and completed your registration, you will need to verify your account to start using the withdrawal features on PDAX, such as cashing out and sending digital assets. While you can still enjoy the available features, including cashing in, receiving digital assets, and placing trade orders for the Basic tier, we highly recommend that you verify your account to enjoy the full experience on our platform.
Once your account is verified, you can make the most of the daily, monthly, and annual cash transaction limits allowed.
Trading digital assets is an activity that is strictly governed by rules that require PDAX to verify your identity. Our account levels and its corresponding transaction limits reflect our continuous commitment to complying with these rules to prevent activities that may compromise your account, your assets, and your security.
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