What are the minimum password requirements?

Modified on Sat, 8 Mar at 12:37 AM

You must comply with the following requirements when creating a password for your PDAX account:

  • Contains 8-20 characters
  • Must contain 1 uppercase letter
  • Must contain 1 lowercase letter
  • Must contain 1 numeric digit
  • Must contain 1 special character

Please keep in mind these best practices when creating your password to keep it secure:

  • Never give out your password to anyone. PDAX will never ask you to disclose your password for any reason.
  • Use different passwords for different accounts. Don't use the same password that you are using for your other accounts just because it's easier to remember. 
  • Use a combination of uppercase and lowercase letters, numbers, and special characters when creating your password to make it harder to guess.
  • Don't use passwords that are based on personal information that can easily be figured out.


If you have any questions or need further assistance, you may file a support ticket here or you can send us an email at [email protected].

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article