Why do I need to submit Proof of Residency and Proof of Income?

PDAX is licensed and supervised by the Bangko Sentral ng Pilipinas. As such, it is committed to protecting its users and adhering to compliance standards and policies. These include collecting certain information and/or documents from users to ensure that it is able to offer quality services to qualified consumers. 

These documents are helpful for PDAX to mitigate financial crimes. They also help safeguard customers from accessing risky domains which may be associated with money laundering or other related activities.

Furthermore, these documents show where the funds will be coming from. Thus, we can utilize and prevent delays when the geography of a transaction is subject to any restrictions or sanctions programs.

For further inquiries, you may file a support ticket by logging in or creating a Freshdesk account here or you can send us an email at [email protected].