PDAX conducted a wallet system upgrade last August 5, 2025, as part of our continuous efforts to improve the security, reliability, and performance of our platform.
Please make sure that you check all deposit addresses before proceeding with any crypto deposit transaction.
Reminders:
Always double-check the deposit addresses for your PDAX account prior to making a transaction.
Ensure that the deposit address you will be using for your crypto deposit transaction is the one currently displayed on the PDAX app or web platform for your PDAX account.
Make sure to update your PDAX deposit addresses if you have them saved in any external platforms - such as personal wallets, other crypto exchanges, spreadsheets, or address books. Make sure that they match the current deposit address on the PDAX app or web platform
Transactions using retired deposit addresses will only be honored until October 4, 2025. After October 4, 2025, any deposits to a retired address will no longer be credited to your PDAX account.
Existing token balances remain secure and unaffected. There is no action required for your current holdings.
Where to check your deposit address:
Tap the Deposit quick link in the Portfolio section.
Select the token that you would like to transact with. You may use the search bar to find specific tokens.
Your deposit address is displayed on your screen.
Need help?
If you have any questions or need assistance, feel free to reach out to us by filing a support ticket at support@pdax.ph.
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