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How to transfer cryptocurrency through the PDAX web platform

Modified on Fri, 3 Oct at 1:03 PM

How to deposit cryptocurrency to your PDAX account

  1. Go to web.pdax.ph and log in.

  2. From the home page, tap Crypto.

  3. Choose the cryptocurrency you want to deposit.

    • Always send crypto using the correct and supported network.

  4. Scan the QR code or copy the wallet address shown.

  5. Paste the wallet address into the external platform/wallet you’re sending from.

    • Note: ETH/USDT/USDC from smart contracts are manually processed and not automatically credited. For assistance, submit a support ticket.

  6. You’ll get an email once your deposit is credited.

How to withdraw cryptocurrency from your PDAX account

  1. Go to web.pdax.ph and log in.

  2. From the home page, tap Crypto.

  3. Choose the cryptocurrency you want to withdraw and select Send.

    • Always send crypto using the correct and supported network.

  4. Enter the withdrawal amount.

  5. Paste the recipient’s wallet address.

  6. Review the details and select Withdraw.

    • Double-check the network and note any applicable fees.

  7. Confirm the transaction via One-Time Password (OTP) or the verification email sent to you.

  8. You’ll get an email once your withdrawal is successful.

If you have any questions or need further assistance, you may file a support ticket here or you can send us an email at support@pdax.ph.

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