Enabling two-factor authentication via OTP

Modified on Tue, 11 Mar at 4:32 PM

1. Go to web.pdax.ph and log in to your account

Note: For mobile users, you may access the site through your phone's web browser.

2. Click on your profile icon on the upper corner of your screen

3. Click “Security”

4. Enter your password

5. Click “Add New” under OTP (One-Time Password) to generate your 2FA QR code

Download the Google Authenticator app on your mobile phone available on both the App Store and Google Play Store

6. Scan the QR code using the Google Authenticator app on your mobile phone

Your Google Authenticator app should generate a 6-digit OTP

7. Enter the 6 digits under “Enter your OTP”

8. Click “Confirm”

9. You will receive a security notification email confirming that your 2FA has been enabled

If you have any questions or need further assistance, you may file a support ticket here or you can send us an email at [email protected].