- Log in to your PDAX account.
- Go to your Funds, which you can find on the upper part of your screen.
- Select the Payment Out.
- Choose the digital asset that you want to send/withdraw and click the Transfer Out to Wallet button.
- Enter the wallet address of your recipient and make sure that you entered the correct details as requests to send/withdraw assets are irreversible once submitted. You will get a notification and an email once the assets are successfully transferred to the recipient’s wallet address.
IMPORTANT REMINDER: To confirm and proceed with your cryptocurrency withdrawal, kindly click the link that will be sent to your PDAX-registered email address within 10 minutes after you initiate your request. Please note that this step is mandatory in order for your cryptocurrency withdrawal request to be processed.
If you have any questions or need further assistance, you may file a support ticket here or you can send us an email at [email protected].
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