Saved Recipients

1. What is the “Saved Recipients” feature?
   The “Saved Recipients” feature allows you to store and manage your frequently used cryptocurrency wallet addresses for easier and faster withdrawals.
2. How do I save a recipient’s wallet address?
   • From Portfolio page, 
     • On your portfolio page, click Send
     • Under Saved Recipients, click Add New Recipient
     • Fill up below recipient details:
       1. Nickname (Optional) 
       2. Asset
       3. Network 
       4. Recipient Address 
     • You may now send crypto using your saved recipients
   • After a successful crypto transfer, 
     • After successfully sending crypto, click Save as recipient 
     • You have now saved a recipient 
   • From your wallet history, 
     • On your wallet history, under crypto transfers, select a crypto transaction 
     • On the transaction details, click Save as recipient 
     • Add a nickname and you may now send crypto using your saved recipients
3. Can I save multiple wallet addresses?
   Yes, you can save multiple wallet addresses. Each address can be given a nickname for easy identification.
4. Can I delete a saved recipient?
   To delete a recipient, simply slide to the left and click the remove icon next to the saved recipients. 
5. Is there a limit to how many addresses I can save?
   Currently, there is no limit on the number of wallet addresses you can save. Feel free to save as many as you need!
6. What if I need to withdraw to an address that’s not saved?
   You can always enter a new wallet address manually during the withdrawal process if it’s not saved.
7. Can I use saved recipients for all cryptocurrencies?
   Yes, the Saved Recipients feature is available for all supported cryptocurrencies on our platform.

Who can I contact if I have issues with the Saved Recipients feature?
If you encounter any issues, please contact our customer support team through the help section on our platform. We’re here to assist you!

If you have any questions or need further assistance, you may file a support ticket by logging in or creating a Freshdesk account here or you can send us an email at [email protected].