1. Open the PDAX app and log in to your account
2. Tap “Wallet”
3. Choose the cryptocurrency you would like to send
- Kindly be reminded to send crypto using the correct network
- For the complete list of coins and tokens listed in PDAX, please check this page.
4. Tap “Withdraw”
5. Enter the amount of cryptocurrency that you would like to send
6. Scan the QR code or paste the recipient wallet address
7. Tap “Send” to proceed. Please provide additional information to comply with the Travel Rule if the transaction is worth Php 50,000 or more
- Take note of the withdrawal fees before sending your crypto
8. Check your email for the confirmation or OTP with the subject “PDAX Payment Out Confirm - Action Required”
- Click on “Confirm Payment Out” within 10 minutes to proceed with your transfer
9. You will receive an email notification once your withdrawal is successful
If you have any questions or need further assistance, you may file a support ticket here or you can send us an email at [email protected].
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