A support ticket is a request for assistance that is made by a user of a platform. All PDAX users with verified accounts can open a support ticket in our Help Center.
If you have issues or concerns regarding your cash-in or cash-out transaction or need further assistance, you can reach out to our Customer Support Team by logging in or creating a Freshdesk account here and submitting a support ticket or you can send us an email at [email protected].
We will get back to you within 24 hours with more comprehensive feedback for your concern.
To reduce our support volume and allow us to reply to support requests in a more timely manner, we encourage our users to research their issue first in our Help Center before opening a support ticket.
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