How to Verify Your Account & Identity on PDAX

Modified on Tue, 11 Mar at 6:44 PM

Step 1: Log In to Your Account To begin the verification process, open your PDAX app and log in with your registered email address and password.

Step 2: Tap on 'Upgrade Now' Once logged in, navigate to your profile and tap on the 'Upgrade now' prompt. This is your first step towards unlocking all the advanced features of the PDAX app.

Step 3: Fill in Your Personal Information Enter your personal details as prompted. This includes your full name, email address, mobile number, and other required fields. Ensure that all details match your official documents for a smooth verification process.

Step 4: Continue to Level 2 Verification After filling in your personal details, proceed to Level 2 Verification by selecting the appropriate account level that suits your needs. Higher levels offer increased transaction limits and additional features.

Step 5: Update Your Personal Information You may be asked to provide additional information, such as your citizenship status and if you are a Politically Exposed Person. Fill these out accurately to comply with regulatory requirements.

Step 6: Upload Your Valid ID Upload clear and legible images of your government-issued ID. PDAX requires this step to ensure the security and legitimacy of every account.

Step 7: Accomplish the Remaining Information Fill out any remaining fields, such as your financial goals and risk appetite. This information helps PDAX tailor your trading experience to your preferences.

Step 8: Wait for the Confirmation Email After submitting all required information, you will receive a confirmation that your application has been received. Verification usually takes up to 48 hours, after which you will get an email notification.

Congratulations! Once verified, you can take full advantage of all the features PDAX offers. Enjoy a complete crypto trading experience tailored to your needs.

If you have any questions or need further assistance, you may file a support ticket here or you can send us an email at [email protected].