How to Cash Out on PDAX?

Step 1: Tap on Portfolio Begin by tapping on the "Portfolio" icon in your PDAX app to see your current balance and various account options.

Step 2: Choose Cash Out Within your Portfolio, you'll find the "Cash Out" option. Select this to proceed with withdrawing your funds.

Step 3: Select Cash Out Channel Choose your preferred cash-out channel. You can select either "Over The Counter" for physical withdrawal or "Banks & E-wallets" for electronic transfer.

Step 4: Select Payment Partner If you chose "Over The Counter," select your preferred bank or financial institution from the list of PDAX's payment partners.

Step 5: Fill in the Amount and Bank Details Enter the amount you wish to cash out and provide the relevant bank details such as account name, account number, and bank branch.

Step 6: Confirm the Transaction Review all the details for accuracy, and confirm the transaction to initiate the cash-out process.

Step 7: Enter the OTP Sent via Email For security purposes, enter the One-Time Password that PDAX sends to your registered email address.

Step 8: Wait for the Confirmation Email Once you've entered the OTP and confirmed the transaction, wait for a confirmation email from PDAX. This email will serve as proof that your cash-out request has been successfully processed.

If you have any questions or need further assistance, you may file a support ticket here or you can send us an email at [email protected].