Once you’ve sent your support request, you will receive an acknowledgment email to confirm that you have successfully submitted a request for assistance regarding the concern you raised.
One of our customer success associates will get back to you via email with comprehensive feedback about your concern within 1 to 2 business days.
In certain cases, we will need to reach out to you via phone call to get additional information and clarify the issue/s that you’ve raised in your support request.
One of our customer success associates will get back to you via email with comprehensive feedback about your concern within 1 to 2 business days.
In certain cases, we will need to reach out to you via phone call to get additional information and clarify the issue/s that you’ve raised in your support request.
If you have any questions or need further assistance, you may file a support ticket by logging in or creating a Freshdesk account here or you can send us an email at support@pdax.ph.
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