How can we help you?

How do I access my account?

Modified on Wed, 14 Oct at 6:58 PM

If you already have a PDAX account: log in as usual. Your bond holdings and PHP balance are already there. If your PDAX account uses a different email from your Bonds.PH account, contact PDAX Support rather than opening another account.

If you didn't have a PDAX account: one was created for you using the email registered on Bonds.PH by UnionBank. Open the PDAX app, tap "Reset Password," enter that email, and use the one-time code sent to it to set your password. On your first login, you'll be asked to accept PDAX's Terms & Conditions and confirm your mobile number. If prompted, you'll also complete PDAX's account verification: basic information, a valid government ID, and a selfie.

If you no longer have access to your registered email: Please contact support@pdax.ph

Having trouble accessing your account? Please contact support@pdax.ph

If you have any questions or need further assistance, you may file a support ticket here or you can send us an email at support@pdax.ph.

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