I want to change my mobile number in GCrypto

You must meet these 2 requirements to change your mobile number registered to GCrypto, or your request will be rejected.

1. Both your old and new GCash accounts must be registered to the same account owner
2. Your new GCash mobile number must be fully verified

If you want to file a request to change your mobile number registered to GCrypto, you can submit a ticket and include your old and new GCash Mobile Numbers so that we can assist you.

Note: Use your GCash-registered email address when submitting a ticket to receive updates or follow up on your ticket. You can check your tickets via the GCash app by tapping Profile > Help.