PDAX App | How do I cash in via ECPay?

1. Open the PDAX mobile app and log in to your account.
2. Tap the Wallet icon.
3. Once on your Wallet, tap the Cash In button.
4. Tap OTC and select ECPay. 
5. Enter your cash-in amount and tap Next.
6. Review your cash-in details and tap Confirm to proceed. 
7. Check your PDAX-registered email address for our system-generated message with further instructions.
8. Pay your cash-in amount via ECPay using the details on the email we’ve sent. Kindly take note of the expiry date of your cash-in request and make sure to pay on time.

NOTE: Please note that this cash-in channel is currently unavailable

If you have any questions or need further assistance, you may file a support ticket here or you can send us an email at [email protected].