How to Deposit PHP to your PDAX Account
1. Open the PDAX app and log in to your account
2. Tap “PHP”
3. Select "Cash-In"
4. Choose from Online, E-Wallet, or OTC channels
5. Enter your cash-in amount and other details and tap "Confirm Payment"
- Please take note that the minimum deposit, convenience fee and waiting time vary for each payment channel
- Please check your email/mobile and follow the payment instructions sent
- If you don’t see our email in your inbox right after you submitted your request, please check your spam or junk folder
6. You will receive your Cash-in confirmation
7. For requests via Bank Transfer and PESONet, please fill out our Contact Us form:
- Type of issue: Account Funding & Withdrawal
I need help with: Submitting my Deposit Slip - Attach a screenshot of your deposit slip or proof of payment (SMS/email notification) that shows the date and time of the transaction
- For overseas users, please indicate your current location and/or time zone
How to Withdraw PHP from your PDAX Account
1. Open the PDAX app and log in to your account
2. Tap “PHP”
3. Select "Cash-Out"
4. Choose from Online, E-Wallet, or OTC channels
5. Enter your cash-out amount and other details.
- Please take note that the minimum withdrawal, convenience fee and waiting time vary for each payment channel
6. Enter the 6-digit OTP we sent to your email
- If you don’t see our email in your inbox right after you submitted your request, please check your spam or junk folder
7. You will receive an email notification of your Cash-out request