Paymaya basic accounts are no longer supported on PDAX since April 23, 2021. Kindly ensure that you have a verified/upgraded Paymaya account in order to complete your cash-in and/or cash-out request.
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Open the PDAX mobile app and log in to your account.
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Tap the Wallet icon.
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Once on your Wallet, tap the Cash Out button.
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Tap E-Wallet and select PayMaya Wallet Transfer.
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Provide all the details needed and tap Next. For PayMaya, you will need to provide the following information:
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Cash-Out Amount
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Account Name
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Mobile Number
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Review your cash-out details and tap Confirm to proceed.
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Check your PDAX-registered email address for our system-generated message with further information about your cash-out request. Please take note that different channels have different waiting time as to when your cash-out amount will be credited.
NOTE: In case you notice a discrepancy between the amount of your holdings in the PDAX mobile app and in the desktop version, kindly log out and log in again. If the issue persists, please send us a support request through our Contact Us form.