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Log in and go to Funds. You can find this on the upper part of your screen.
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Choose Payment In.
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Select PHP under Fiat Currencies and click Cash In. This will take you to another screen, or a pop-up window depending on your browser, with all the available cash-in options.
NOTE: If you're using Safari as your browser, pop-up windows are blocked by default. To launch the payment portal of PDAX, please adjust your Safari browser settings to allow pop-up windows.
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Under Recent Transactions, select the cash-in request that you want to cancel. Please make sure that the cash-in request that you want to cancel is not an "active cash-in request" where you have already paid your cash-in amount due.
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Once you have the specific cash-in request that you want to cancel, click Details.
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Click Cancel Transaction.
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Confirm the cancellation of your cash-in request by clicking Cancel Transaction.
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You will receive a notification that your cash-in request has been successfully cancelled. You will also receive an email confirming the cancellation.
