A verified account grants you access to all of your account's full features including cashing out and withdrawing crypto. A valid ID is required for us to verify and secure your account. When submitting a valid ID, kindly make sure that all the details in your ID are clear and readable.
| 1. Passport |
| 2. Postal ID |
| 3. National Bureau of Investigation (NBI) Clearance |
|
4. Philippine National Police (PNP) Clearance Note: We only accept PNP Clearance in Paper Certificate form when booked and issued through the National Police Clearance System. PNP IDs made of plastic or PVC are not acceptable |
|
5. Social Security System (SSS) ID |
| 6. Unified Multipurpose ID (UMID) |
| 7. Driver's License |
| 8. Professional Regulation Commission (PRC) ID |
| 9. Integrated Bar of the Philippines ID (for Lawyers) |
|
10. Alien Certificate of Registration (ACR) or Immigrant Certificate of Registration (ICR) Note: Foreigners can only submit their passport or ACR/ICR as supporting documents |
| 11. PhilSys ID |
For further inquiries, feel free to browse through our other FAQs or send us a support request at our Contact Us form.