You must comply with the following requirements to verify your account:
- Complete the Personal Information form on the platform.
- Submit one (1) valid ID that is not expired at the time of submission. (List of Accepted IDs)
- Complete the biometric check.
In certain instances, our KYC Support Team may need to request additional documents from you or ask you additional questions if it is necessary to verify the information you’ve provided.
For further inquiries, feel free to browse through our other helpful FAQs or send us a support request at our Contact Us form.