How to save your cash out recipient?

We aim to enhance the security and ease of cashing out by enabling users to save recipient details for future transactions.

You can save your recipient details through the PDAX mobile app and web.pdax.ph.

Using the PDAX mobile application and website BEFORE creating a cash out transaction

1. On PDAX Home page, click Cash Out
2. Under Saved Recipients, click Add New Recipient
3. Fill up below recipient details:
   1. Nickname
   2. Payment Channel
   3. Account Name
   4. Account Number
   5. Recipient’s First Name
   6. Recipient’s Last Name
   7. Country
   8. Address Line 1
   9. Address Line 2
   10. City
   11. Province
   12. Zip Code
   13. Purpose of transfer
4. Review the details and then click Saved
5. Wait for your request to be processed

Using the PDAX mobile application and website AFTER creating a cash out transaction

There are two ways to save a recipient details after creating a cash out transaction:

1. While cash out is being processed and
2. Under transaction history

While cash out is being processed:

1. Create a cash out transaction (You may refer here on how to create a cash out transaction.)
2. Under the Cash Out Processing screen, click the Save as a recipient 
3. Verify below recipient details. Add necessary information if needed:
   1. Nickname
   2. Payment Channel
   3. Account Name
   4. Account Number
   5. Recipient’s First Name
   6. Recipient’s Last Name
   7. Country
   8. Address Line 1
   9. Address Line 2
   10. City
   11. Province
   12. Zip Code
   13. Purpose of transfer
4. Click Saved and wait for your request to be processed

Under transaction history:

1. Under Portfolio, click Wallet History or
2. Click Cash Out, click Wallet History
3. In Wallet History, select the cash out transaction you want to save
4. In the Cash Out transactions details,  click the Save as a recipient 
5. Verify below recipient details. Add necessary information if needed:
   1. Nickname
   2. Payment Channel
   3. Account Name
   4. Account Number
   5. Recipient’s First Name
   6. Recipient’s Last Name
   7. Country
   8. Address Line 1
   9. Address Line 2
   10. City
   11. Province
   12. Zip Code
   13. Purpose of transfer
6. Click Saved and wait for your request to be processed

Successfully saved details will display on the list of Saved Recipients that can be used for your next cash out transaction.

If you have any questions or need further assistance, you may reach out to our Customer Support by filing a ticket here.