Wait 5 to 10 minutes for your order to be “Completed”.
Tap the app’s “Notifications” and select “Shopee Updates”.
Tap “Your PDAX Purchase” to view your voucher code.
Create your PDAX account at www.pdax.ph. Make sure that your PDAX account is verified.
Once you have verified your PDAX account, submit your Shopee Order ID and voucher code through the PDAX Contact Us page at http://bit.ly/PDAXRedeem.
For category, select “Submit Voucher Code” and make sure you use your PDAX-registered email address.
You will be notified via email once the redemption of your voucher code is successful.
TERMS AND CONDITIONS
The PDAX voucher code is valid for all new and existing PDAX users. Every user is entitled to redeem every type of voucher only once.
The PDAX voucher is transferrable to another PDAX user.
The voucher is valid for 7 business days upon purchase from Shopee and must be redeemed within the said period.
PDAX accepts the redemption of vouchers from Monday to Friday, 9:00 AM to 3:00 PM (PHT). Vouchers that are redeemed beyond the said business hours will be processed on the next business day.
The amount of cryptocurrency that will be credited to your account by using your PDAX voucher will depend on the conversion rate at 3:00 PM (PHT) on the day when your redemption has been processed or at 9:00 AM (PHT) the next day, when applicable.
The cryptocurrency conversion rate at 3:00 PM will be applied to vouchers that will be redeemed from 9:01 AM to 2:59 PM (PHT) within the same business day.
The cryptocurrency conversion rate at 9:00 AM (PHT) on the next business day will be applied to vouchers that will be redeemed from 3:01 PM to 8:59 PM (PHT).
The cryptocurrency conversion rate at 9:00 AM (PHT) on the next business day will be applied to vouchers that will be redeemed during weekends and holidays.
The converted cryptocurrency value of the voucher will be credited to the user’s PDAX account within 3 to 5 business days after being processed. The user will be notified by the Client Services Team of PDAX via email once the amount has been successfully credited to their account.
The PDAX voucher is non-refundable.
Once payment is made to Shopee, the order cannot be cancelled.
Voucher codes are for one-time use only. Unused balance cannot be stored or used in any other way.
For questions and concerns, please contact our Client Services Team at firstname.lastname@example.org.