As part of our KYC process to prevent fraud and to ensure that your account is secure at all times, we require you to verify your identity by taking an ID confirmation photo or an ID selfie when you upgrade to a higher tier.
By submitting your ID selfie, you provide an additional layer of security so that you can be sure that no one but you has access to your PDAX account, as well as your payment information such as your bank account or credit/debit card.
Your ID selfie must clearly show you, the account holder, holding your ID document close to your face. Keep in mind the following when you take your ID selfie:
- Make sure that the ID you’re holding is the same ID that you used when you initiated your tier-upgrade request
- Make sure that your face and your ID document are completely visible, with all ID details readable
- Make sure that your ID is one of the valid IDs that we accept and that it is not expired
Here are some simple do’s and don'ts to help you take the proper ID selfie: