PDAX will conduct a two-hour system maintenance on September 30, 2019, Monday, from 10:00 PM to 12:00 MN, Philippine Time.
Please be advised that during this period, all PDAX users will not be able to log in to the exchange and access their accounts.
We will be rolling out KYC-related updates to ensure that we are fully compliant with the rules set by the Bangko Sentral ng Pilipinas (BSP) and the Anti-Money Laundering Guidelines.
Here's what our users can expect once the system maintenance is complete:
- There will be no more Tier 0. New users who will sign up and create a PDAX account starting October 1, 2019 will start with Tier 1 by default. Existing users will have their tiers adjusted accordingly.
- The tier-specific requirements to upgrade your PDAX account will also be adjusted to reflect these changes.
These updates will supersede all adjustments previously implemented on our platform. To learn more about the different PDAX tiers, transaction limits, and what you need to upgrade your account, you can refer to these FAQ articles:
If you have questions or concerns, feel free to reach out to our Customer Support by raising a support ticket.