- On the login page, click Forgot Password?.
- Enter the email address that you used to create your PDAX account and click Send Change Password Link. You will immediately receive an email containing a link to change your password. Check your spam folder if our email doesn’t reach your inbox right away.
- Click the link that was emailed to you to proceed with your password change request. For security reasons, this link will expire in 30 minutes.
- Enter your new password in the Password field. Make sure that you use a strong password by complying with our alphanumeric password requirements.
- Type your new password again in the Confirm Password field and click Reset Password.
- Log in using your email address and your new password.