Once you have logged in to your account, click the account icon which you can find on the upper right corner of the screen. Select “Settings”.
On the “Settings” page for your account profile, choose “Upgrade Account”.
Click the “Upgrade Now” button.
Select your account type. Choose “Personal” if you’re using your personal PDAX account.
Confirm your registered country. For security reasons, your IP address must be consistent with your registered country. In case you are traveling, please choose the corresponding option. Once done, click “Start Journey”.
Please take note of the information on the next screen and click “Next”.
Fill out all the fields in the Personal Information form. Please make sure that every information you provide is correct and accurate. Click “Next” once you’re done.
Upload any one (1) primary ID or two (2) secondary IDs from the list enumerated on the previous screen and click “Next”.
Once you have uploaded your ID/s, you need to upload a selfie picture of you holding the ID you submitted. Once done, click “Next”. In case you submitted two (2) secondary IDs, you are only required to take a selfie of you holding one of either IDs that you submitted.
Please take note of your verification reference number. You will be notified via email within one (1) to two (2) business days about your verification application.