If you have issues or concerns regarding your cash-in or cash-out transaction or need further assistance, you can reach out to us by raising a support ticket.
Our customer support team will get back to you within 1 to 2 business days with more personalized feedback for your concern.
You can raise a support ticket for the following:
- To request for technical assistance
- To report any issues and concerns
- To send a copy of your proof of payment
- To submit a complaint
To reduce our support volume and allow us to reply to support requests in a more timely manner, we encourage our users to research their issue first in our Help Center before opening a support ticket.