The award email contains the details of your bond order when the results of the bond order is out. The award could be in partial, full, or none at all.
Award emails are sent out one business day after the last day of the offer period, unless it is a non-working day then the Award email will be sent on the next working day. To better understand this, here are the definitions of following terms:
Bond Order refers to the total amount of bonds you initially purchased during the offer period.
Award refers to the result of the bond awarding, which could be full, partial, or not awarded.
Awarded Bond Order refers to the total amount of bonds that has been purchased after the awarding. Depending on the results of the awarding, you might receive it in full, partial (less than your Bond Order), or none at all, in cases there is no award.
Cost of Bond refers to the amount you settled when purchasing the bond after the awarding. This is equal to the awarded bond order less discount plus taxes and fees.
Issue Date refers to the day when you successfully receive a bond. This is also the date when the duration of the bonds starts to run.
Credit upon maturity refers to the amount you will be receiving at the end of the term period.