Here is a step-by-step guide on how you to top up your GCrypto Trading Wallet:
1. On the GCash App, tap View All
2. Tap GCrypto
3. Tap Top Up
4. Enter the amount you wish to top-up and tap Continue
5. Review your details then tap Pay
6. You will now see the confirmation screen of your successful top-up to your GCrypto Trading Wallet
To learn more about your GCrypto Trading Wallet, please visit What is the GCrypto Trading Wallet?
If you are unable to top up your GCrypto account, submit a ticket and include a screenshot of the error message for us to assist you.
Note: Use your GCash-registered email address when submitting a ticket to receive updates or follow up on your ticket. You can check your tickets via the GCash app by tapping Profile > Help.