We’re currently implementing some big changes to the app with PDAX System Switch. One of the newest features are the new wallet addresses to be used for cryptocurrencies previously paired with PHP–and which are now paired with PHPT.
It is important that you are aware of these changes to avoid potentially losing your funds when transferring your cryptocurrencies.
What are wallet addresses?
Wallet addresses are strings of alphanumeric text that allows users to send and receive cryptocurrency. To deposit crypto to PDAX, we provide each user with unique wallet addresses for every token that we have listed. Read more about where to find your wallet addresses here.
Why are there new wallet addresses?
To streamline user experience, we had to update wallet addresses to be compatible with trading with PHPT. We are discontinuing the use of PHP and disabling the wallets associated with it to unify our cryptocurrency listings and simplify the overall use of the PDAX app.
Which cryptocurrencies are now using new wallet addresses?
All tokens which were previously paired with PHP are now using new wallet addresses. These include Bitcoin (BTC), Ethereum (ETH), Tether (USDT), USD Coin (USDC), XRP (XRP), The Graph (GRT), Chainlink (LINK), Litecoin (LTC), Bitcoin Cash (BCH), Compound (COMP), Enjin (ENJ), Aave (AAVE), Basic Attention Token (BAT), and Uniswap (UNI).
All other tokens which were originally paired with PHPT will retain their wallet addresses.
Can I still deposit crypto to my old addresses?
Your old wallet addresses for these tokens are no longer available. Transferring to them will result in a permanent loss of your assets.
What steps can I take to make sure I do not accidentally transfer crypto to my old wallet addresses?
If you have deposited crypto to PDAX before from other wallets or platforms, please make sure to delete the old addresses for the affected tokens, if you have them saved in your address book.
Before depositing crypto to PDAX again, make sure to copy or scan the new addresses before proceeding with the transaction. There will also be reminders in the app to direct you to the new wallet addresses.
I have assets stored in the old addresses. How will they be moved to the new addresses?
Your assets on PDAX which were previously stored in the old addresses have been automatically transferred to the new wallet addresses. You do not need to manually transfer your assets.
I need help, who can I reach out to?
For further inquiries or assistance, you may contact one of our customer success representatives by filing a ticket through this link.
DISCLAIMER: The statements in this article do not constitute financial advice. PDAX does not guarantee the technical and financial integrity of the digital assets and their ecosystems. Any and all trading involving the digital assets are subject to the user’s risk and discretion and must be done after adequate and in-depth research and analysis.