We've made some big changes to the app with PDAX System Switch. One of the newest features are the new wallet addresses for some of the tokens affected by our system upgrades.
It is important that you are aware of these changes to avoid potentially losing your funds when transferring your cryptocurrencies.
What are wallet addresses?
Wallet addresses are strings of alphanumeric text that allows users to send and receive cryptocurrency. To deposit crypto to PDAX, we provide each user with unique wallet addresses for every token that we have listed. Read more about where to find your wallet addresses here.
Why are there new wallet addresses?
To streamline user experience, we had to update wallet addresses to make our systems consistent across all our listed cryptocurrencies and simplify the overall use of the PDAX app. These improvements include using only PHP for all trades, deposits and withdrawals from the PDAX app.
Which cryptocurrencies have new wallet addresses?
Tokens with new wallet addresses: Bitcoin (BTC), Ethereum (ETH), Bitcoin Cash (BCH), Litecoin (LTC), Tether (USDT), USD Coin (USDC), XRP (XRP), Compound (COMP), Enjin Coin (ENJ), Aave (AAVE), Basic Attention Token (BAT), Uniswap (UNI), The Graph (GRT), and Chainlink (LINK).
Which cryptocurrencies will retain their original wallet addresses?
Tokens which will retain their previous wallet addresses: Cardano (ADA), Dogecoin (DOGE), Solana (SOL), Stellar (XLM), Algorand (ALGO), Avalanche (AVAX), Polkadot (DOT), Polygon (MATIC), Shiba Inu (SHIB), Sushi (SUSHI), BUSD (BUSD), BNB (BNB), Tezos (XTZ), Pax Gold (PAXG), Wrapped Ethereum (WETH), ApeCoin (APE), Decentraland (MANA), The Sandbox (SAND), Gala (GALA), Smooth Love Potion (SLP), Axie Infinity Shards (AXS), Green Satoshi Token (GST), and STEPN (GMT).
All other tokens which were originally paired with PHPT will retain their wallet addresses.
Can I still deposit crypto to my old addresses?
Your old wallet addresses for these tokens are no longer available. Transferring to them may result in a permanent loss of your assets. Recovering assets that have been erroneously sent to your old wallets beyond August 31, 2023 is not guaranteed.
What steps can I take to make sure I do not accidentally transfer crypto to my old wallet addresses?
If you have deposited crypto to PDAX before from other wallets or platforms, please make sure to delete the old addresses for the affected tokens.
Update other platforms where your old addresses may have been saved, inform contacts who may be transferring digital assets to your old addresses, and use these new addresses for all your transactions moving forward.
Before depositing crypto to PDAX again, make sure to copy or scan the new addresses before proceeding with the transaction. There will also be reminders in the app to direct you to the new wallet addresses.
I have assets stored in the old addresses. How will they be moved to the new addresses?
Your assets on PDAX which were previously stored in the old addresses have been automatically transferred to the new wallet addresses. You do not need to manually transfer your assets.
I need help, who can I reach out to?
DISCLAIMER: The statements in this article do not constitute financial advice. PDAX does not guarantee the technical and financial integrity of the digital assets and their ecosystems. Any and all trading involving the digital assets are subject to the user’s risk and discretion and must be done after adequate and in-depth research and analysis.